Health and Safety Guidelines

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Attendance Policies

MASKS

Masks are required at all times for all patrons and visitors regardless of vaccination status in all indoor spaces. 

Please see the CDC’s guide to masks for recommended face coverings.

VACCINATIONS 

Full vaccination against COVID-19 is recommended, but not required, to attend indoor performances of the Cathedral Choral Society.

“Full vaccination” means that either 14 days have passed since receiving the second dose of FDA or WHO authorized double-dose vaccines or that 14 days have passed since receiving the sole dose of FDA or WHO authorized single-dose vaccines. 

Please visit Washington National Cathedral’s website for more information on the cathedral’s health and safety guidelines.

Prior To Your Visit

IF YOU ARE SICK, STAY HOME 

If you or someone in your group doesn’t feel well, has exhibited symptoms of COVID-19 in the previous 14 days, or has been in contact with someone with COVID-19 in the previous 14 days, please stay home.  

SHARE INFORMATION WITH YOUR PARTY 

Shortly before your performance date, you will receive a Know Before You Go email from us, sharing the most up-to-date version of this important information with you. Please be aware that only the ticket purchaser will receive these emails, so be sure to share these communications with everyone in your party so that they are aware of what to expect on their visit.

What To Expect When You Visit

As we work together to ensure the Washington National Cathedral is a COVID-safe venue, here are some measures you can expect on your upcoming visit. 

MASKS ARE MANDATORY FOR AGES 2 AND UP 

Masks are mandatory at all times and during the entire performance, for those aged 2 and up. 

Please see the CDC’s guide to masks for recommended face coverings. 

OUR STAFF IS THERE TO HELP 

Ushers and security guards are available throughout the performance to monitor everyone’s safety, and to assist in any way they can. If you feel uncomfortable at any time, please speak to one of our friendly staff who will assist you. 

ARRIVAL 

To ensure timely entry, please arrive early for your performance.  

Once you have entered, we ask that you move swiftly to your seat to avoid crowding in the lobby. 

SEATING CONFIGURATION 

The Cathedral Choral Society is currently selling tickets up to our full capacity for all performances after September 1, 2021. This means that there will not be physical distancing within the venue, and you will have patrons sitting directly next to, in front of, and behind you. Should city mandates or other health organization advise against maintaining a full capacity, you will be notified. 

PLEASE RESPECT THE RULES 

These rules have been created for the safety of all patrons. Patrons will not be allowed to enter the venue without a mask or if they are exhibiting symptoms of COVID. Patrons who refuse to keep their masks on will be asked to leave the venue without a refund. 

During and After the Performance

KEEP YOUR SEAT 

We strongly encourage you to stay in your allocated seat unless you are purchasing merchandise or using the restrooms. When you have completed these activities, please move back to your seat as soon as possible. When you must move around, remember masks are mandatory at all times. Please follow the signs and the directions of our ushers. 

OCCUPANCY CAPACITIES 

Small spaces such as restrooms and elevators may have a posted maximum capacity to avoid overcrowding. Please respect the posted limits. 

SANITIZE YOUR HANDS 

We will have hand sanitizing stations located at several points around the theater and in the restrooms for your use. Please make sure to use these regularly during your visit. 

AT THE END OF THE CONCERT 

At the end of the performance, please allow extra time to exit in an orderly fashion and avoid crowding. Once you have exited the theater, we ask that you promptly move away to ensure others can exit without congestion. 

Venue Information

Outlined below are Washington National Cathedral’s cleaning procedures during the COVID-19 pandemic. These guidelines were developed according to recommendations from the Center for Disease Control and National Institutes of Health and will be reevaluated as new guidance emerges. 

  1. Properly worn face masks are required of our staff, volunteers, visitors, worshippers, and vendors. 
  2. Automatic hand sanitizer dispensers will be available to guests in the event space. 
  3. In addition to regular, thorough cleanings, staff is frequently wiping down furniture and other commonly touched surfaces (such as door handles) using EPA-approved disinfectants. We have also upgraded our HVAC system air filters. 
  4. Public water fountains and hand driers will not be in use.
Flexible Exchange Policy

If on the day of your performance you do not feel well or are concerned about your own health and safety, you have several options: 

  1. Watch the live stream of the event. 
  2. Exchange your tickets for a future CCS concert. 
  3. Request a full refund.